ACCESS COMMERCIAL OPERATIONS PTY LTD ( ABN: 17148247548 )
EMAIL : hq@accesscommercialoperations.com.au
OFFICE : 21B Sykes Avenue , Morley WA 6018. AUSTRALIA.
PHONE : 03 94172795 and PHONE : 0426188824
TERMS OF TRADE;
Terms and Conditions:
All customers must pay a monthly marketing and promotion SUBSCRIPTION fee to the trading program as per tax invoice to obtain access to goods and services promotions.
All customers must refer to the marketing and promotion email for the terms of sale.
All customers of the trading program are required to bring their account trade balance to NIL balance and pay 5.5% transaction fee for the purchase of goods and services. Customers wanting to close their account and forfeit their trade balance are required to pay 5.5% fee of the trade balance at the time of notice to close account.
Refund Policy:
All SUBSCRIPTIONS monthly marketing and promotion invoices are charged at $22 per month and monthly in arrears. Upon receipt of invoice the service has been rendered and the customer has 7 days to dispute any defect in the invoice. After 14 days the customer will be debited for the amount charged and there will be no refunds after 14 days of issuance of invoice if not disputed.
For GOODS ordered by customer and confirmed in writing by the customer and goods have been dispatched, there is no refund after the goods have been dispatch in accordance to the order abd tax invoice. All goods are to be inspected prior to purchase.
Disputes : All disputes are required to be in writing to hq@accesscommercialoperations.com.au stating the defective invoice or charge and product. A response will be sent within 7 days to the customer.
Subscription Cancellation of Account :
A customer/ Trader may terminate their subscription account to the trading program by giving written notice to the manager of the intention to terminate account. The termination shall not be affective until all cash fees amounts owing on the account including all monthly admin fees , transaction fees and account closure fees of 5.5% of the trade dollar balance and any debt collection fees are paid in full. Traders that have approved direct debit arranagements shall be debited the amount owing as per tax invoice immediately upon the subscriber /customer notifies of account closure request and authorizes the manager to debit the payment of fees in accordance to the customers authority.
Dispatch and Deliveries:
All goods paid will despatched within 3 working days if the Access Commercial Operations agreed to Despatch.
As per promotions, if the customer is required to collect the goods then the Access Commercial Operations will not Dispatch.
Customers are required to read the terms and conditions of each promotion email.
Customers are require to pay account fees as and when due to remain in the trading program.